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"Customer Service & U.S. Computer Corporation"

• Our company president, Jon Anderson came to work for us in April of 1988 direct from a computer service management position with a Boston computer company. 
  
  We originally hired Jon to manage our service departments for our 28th Street St Petersburg and U.S. Hwy 19 Clearwater Stores.

Jon's patience and skills in managing people combined with his technical expertise in computers and his product knowledge made him the ideal candidate to be our V.P. of operations and in 1996, Jon became V.P. of U.S. Computer Corporation.

In 2000 Jon was selected by the board as President and continues to serve in that position..

One of Jon's many responsibilities is to identify, manage and resolve problems.

If you have a concern with our company, products, services, policies, internet staff or  store employees, Jon is the man to see. 

• Customer Service Includes
  
  "Customer service is doing what's fair, reasonable, and right for all of our customers to the best of our ability and capacity. Customer service means far more than helping you with your product after the sale and our standard support offerings.

It means listening. Listening is an art that seems lost as we begin the 21st century. But we still do it."  

• "aIf you have a problem our employees can't seem to resolve to your satisfaction, here is how to help us to help you.  
   

  • If you haven't already done so, please speak to the employee concerned if you know who the employee is.   

If that does not completely satisfy you, please 

• 1. Call me and make an appointment to come in and discuss the problem in person. When you make the appointment speak to me on the phone, tell me the nature of the problem. This gives me a chance to review the problem, invoices, technical information, discuss the matter with employees and consider all of the alternatives before you get here. 
    

• 2. If you're angry and upset let your emotions cool before you come to the appointment.
  
   Anger is a human thing, but sometimes it blurs the facts and rarely helps resolve issues. Expect us to be calm and vice versa.   
  

• 3. Explain all the facts. Don't be afraid to embarrass an employee. I really will listen. 
    

• 4. I may ask questions, evaluate the problem with you, determine the responsibilities and possible solutions and discuss each of these with you. 
    

• 5. Please be prepared to listen to, discuss and consider my responses.
  
  I and U.S. Computer Corporation want you to feel we have been fair and reasonable in fulfilling our responsibilities to you, our other customers, our employees, and our investors. 
   

• Communication is the real secret of success. If you have a need, please tell us."

  Jon Anderson, President  

  Click here to read what our customers say about us and our customer service
  

   Customer Page

  Did you know you can tell the world what you think of U.S. Computer Corporation and read what other's think? or optionally add your email address and/or home page address to our web site? Click Here!  

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Free Advertising For Your Business:  New Yellow Page Directory

Be One Of The First To Add Your Business or Service Free

• New: we just began constructing an online yellow pages web site which we will promote on all our web sites and on pay per click search engines and directories.

  • It will take some time to build a database of businesses and services, but you can help and get free advertising at the same time.

  • Add your listing free and get some free advertising for USC Largo and our staff's efforts in this project.

  • Your listing is guaranteed to remain free as long as we run the site unless you choose to upgrade it to a paid enhanced listing (with photos, optional web page, more).

  • Go here to add your business or service as we finish constructing our brand new online yellow page directory.

• More Largo News

Save Money In Your Business    New Largo Store Blog     Pro versus Geek     Free Advertising For Your Business From Us!      Jon's Here to Solve Problems    Pictures     Buying Tips     Store Search     Best Sellers    

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